Support

Technical Hotline

You may not need on-site service. The answer to your problem might be a phone call away.

When you need technical support, you can be confident that our service experts will provide the help you need. Fully staffed with experienced engineers who are knowledgeable in every aspect of your equipment, our technical support team can provide troubleshooting, operation advice and parts recommendations.In the event of malfunctions or faults, our service staff will assist you in identifying the cause of the problem, so that suitable solutions can be found.

Mitsubishi Electric is happy to help you. If you need service please give us a call:
⇒Technical phone support for CNC machines from 8.00 to 22.00
Tel.: +49 2102 486 5000

On-Site Service

Get exceptional on-site service from our factory-trained professional service engineers.

On-site field service is available for situations that cannot be resolved on remote. Our engineers arrive equipped with diagnostic equipment, tools and replacement parts to provide troubleshooting services. Depending on the nature of the problem and the age and condition of your equipment, engineers may simply diagnose a faulty circuit, replace a defective module, or recommend the best alternative. We evaluate system performance and make recommendations to maximize uptime.

Mitsubishi Electric’s On-Site Service can assist your team at any time. Schedule a Mitsubishi Electric service technician to join you on-site and perform the Service on your CNC Machine in a timely manner.

Mitsubishi Electric is happy to help you. If you need service please give us a call:
⇒Technical phone support for CNC machines from 8.00 to 22.00
Tel.: +49 2102 486 5000