You got a problem – we have a smart solution. In the event of a machine breakdown, things have to move fast! We don’t want you to lose too much time. That’s why we send a service technician to you immediately. But to prevent our specialists from getting a complete picture of the situation until they’re on site, and to prevent needed spare parts from being ordered until after the machine has been inspected on site, we’ve made our service calls smarter.
Expert assistance when you need it. The experienced technician can gain a precise impression via your smartphone/tablet computer and give you targeted help. This makes diagnosis secure, fast and precise – wherever you are.
Receive on-site support from specialists who are familiar with the control system down to the finest detail and are able to master even complex challenges – so that your machine is back up-and-running as soon as possible.
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Mitsubishi Electric Europe B.V.
D - 40882 Ratingen
Tel.: +49 (0)2102 / 486 - 0
Fax: +49 (0)2102 / 486 - 1120